Returns & Exchanges
We want you to be happy shopping with us! If you have any issues with your order, please let us know through info@slimeshack.com.au. Any rights you have under our returns, refunds and exchange policy are additional to the rights you have under Australian Consumer Law.
We are more than happy to offer a return, refund or exchange product(s), providing the following conditions are met:
- The items with the original receipt are returned within 14 days of purchase
- The item is unused and in the same condition that you received it. It must also be in the original packaging, including attached tags and labels.
How to Return:
Please email our Customer Service team info@slimeshack.com.au to arrange your return.